BERLIN · FOR OVER 20 YEARS
Professional fulfillment for your business success
Since 2005, we've supported brands from Berlin and around the world with fulfillment that's more than storage and shipping.
Personal, reliable, transparent.
No obligation · 15 minutes · no preparation needed
Our services
At Media Impuls, we offer tailored fulfillment solutions for your business success. Our services include:
Classic Fulfillment
From storage and order picking to shipping: we take care of your entire logistics chain so you can focus on your core business.
Advantages
More than storage and shipping
Three things set us apart from the big traditional 3PL providers – and they're the reason our clients stay.
A dedicated contact instead of rotating teams
Whether it's the first call or the thousandth parcel: you always speak with the same person. They know your processes and can decide on the spot when needed — no hold queues.
Owner-led since 2005
Media Impuls belongs to the people who run it. That's why we don't decide for the next quarter, but for the long term — and for clients who grow with us.
Onboarding
Your business is ready to ship in 5 to 10 days.
A structured onboarding process
From the first goods receipt to the first shipment usually takes just 5 to 10 days — with clear steps, clear responsibilities and realistic deadlines.
Reliable scheduling from day one
From the first call, you know what happens when. No waiting, no hidden hurdles — when we say "Day 7," we start on Day 7.
Control
Your warehouse, always up to date.
Live inventory overview anytime
In the customer portal you see in real time what's in stock and what's moving. No more Excel lists, no more status calls.
Track the status of every order
From intake at the warehouse to delivery to the end customer — you see where every order stands, including tracking updates from the carriers.
Process
How we work
From the moment an order arrives to successful delivery – we handle
every step for a smooth process.
Goods receipt
We receive your products, check them carefully and store them in our warehouse in an organized way.
Product storage
Secure, organized and always accessible – the foundation for everything that follows.
Order processing
Every order is reliably picked and prepared for shipping.
Product packaging
Carefully packed by hand – so every parcel arrives in perfect condition.
Order shipping
Orders are usually shipped within 24 hours.
Returns management
Processed quickly, inspected and – where possible – returned to stock.
Your warehouse. Your systems.
One app.
Your warehouse at a glance.
Our customer portal syncs your shop with our warehouse in real time. Orders, inventory, shipping status – all in one overview, available anytime. From the office, from home or on the go, you manage your entire fulfillment in a single app.
Connected to your setup.
We connect to your systems – so orders flow to us automatically.
Whether Shopify, Shopware, Amazon or ERP systems like Xentral and JTL – your existing tools connect seamlessly to our warehouse. Orders, inventory and shipping status flow automatically between systems, so you can focus on your business instead of transferring data by hand.
Additional Services
Beyond logistics.
We support your customers comprehensively and help you shape your products in a unique way.
Online shop setup
You have products but no shop yet? We set one up and connect it directly to our warehouse – so your inventory data is always up to date.
Product customization
Personalized products and custom inserts, tailored precisely to your customers – so every shipment becomes a brand moment that's remembered.
Testimonials
What our clients say about us
"Since we started working with Media Impuls, I can focus on what I do well. In March I had 40% more new orders than the year before – and I'm certainly very glad I no longer have to handle any boxes myself."
"I cannot begin to express the deep appreciation we have for our partnership with Media Impuls. The Media Impuls team is professional, efficient, and cost effective for a multi-national company like ours which does business in the EU and the United States with many brands. Specifically, David Kaiser, Manger of Customer Sales & Success, has done everything possible to ensure the success of our EU distribution strategy. We are unbelievably appreciative to have such competent partners in the process and look forward to continued success together."
"Partnering with Media Impuls has been essential in scaling my business. Beyond their seamless logistics and reliable delivery, the team acts as a true extension of my own staff, providing the personal attention and flexibility I need to navigate the complexities of e-commerce. I especially appreciate their proactive support and the way they step in to catch my occasional oversights—they truly have my back."
"Working with Media Impuls is a real asset to our inspection processes. As a platform for digital vehicle trading, we depend on the smooth supply of our vehicle appraisers across the entire field – and this is exactly where the Media Impuls team excels. From goods receipt and storage to on-time shipping, every step of the process fits together seamlessly. We particularly value that Media Impuls goes far beyond pure fulfillment – from individual onboarding packages for our vehicle appraisers to flexible custom solutions in day-to-day operations. We are extremely grateful to have such a competent and proactive partner at our side."
Brands and organizations that trust us.
Sectors
For every industry. For every business model.
For 20 years we've worked with brands and companies from very different fields – from DTC startups to established B2B clients. What they share: the desire for a partner who thinks along with them.
Beauty & Cosmetics
Audio & Studio Equipment
Publishers & Print Media
Fashion & Club Merchandise
Wine & Premium Beverages
Kids' & Sports Equipment
Fitness &
Supplements
B2B Workshop
& Industrial Supplies
Subscription Boxes
Special & Custom-Made Products
"We've been doing fulfillment for over 20 years – owner-led, in Berlin, with the same values as on day one. Our clients stay because they know who they're talking to. We grow with their businesses, not against them. That's our understanding of 3PL – as a partner, not a platform."
Tony Haack
CEO
Next Step
We're here for you, personally
Whether you need a concrete quote or simply want to know how we work – with us, you won't end up in a ticketing system. You speak directly with a person who knows your industry, understands your questions and takes the time. The way it should be.
Initial consultation – free & no obligation
FAQs
Frequent questions about fulfillment
Before you outsource your fulfillment, many questions come up – about costs, processes, shipping and storage. Here you'll find short answers to the points online retailers and B2B clients ask us most often.
When is it worth working with a 3PL provider?
A 3PL (third-party logistics) provider is worth it when orders can no longer be shipped on time, when staff for kitting are missing, or when storage capacity reaches its limit. For young companies, too, a reliable shipping partner is decisive for being able to focus on growth. Media Impuls has provided tailored fulfillment from Berlin to mid-sized companies since 2005.
How quickly can I start with fulfillment from Berlin?
The onboarding period depends on your product range and volume. As a rule, shipping can begin 5 to 10 days after the first delivery of goods to the Berlin site. You get an individual estimate in a personal call with the team at Media Impuls.
What information is needed for a fulfillment quote?
The following details make a quote precise: type and number of products, average order size, any special packaging requirements, B2B or B2C business model, target markets and preferred shipping types, plus the need for kitting and returns handling. Media Impuls goes through these points personally in the first call.
What does fulfillment cost for my online shop?
There are no flat rates in fulfillment, because storage and shipping depend heavily on the product range, the volume and the shipping destinations. Media Impuls provides every enquirer with a non-binding, individual quote that breaks down service fees, storage costs per pallet space and shipping costs transparently.
Does a Berlin-based 3PL also ship internationally?
Yes. Media Impuls ships worldwide through a range of carriers. All common shipping types are available for international shipments — from standard parcel to express. Customs clearance for shipments outside the EU is also handled from the Berlin site.
How does returns management work with a 3PL?
Returns are processed within three working days of arriving at the Berlin site. The team registers the return, inspects the items superficially (without a functional check) and puts the goods back into stock. Damaged returns are disposed of on request. Return costs are billed separately, plus the carrier's fees.